Frequently asked questions

Straight answers about bookings, scope, and your rights as an Australian consumer.

Quick answer

Is this a medical service?

No. We assess workspace layout and ergonomics for general comfort. For pain, injury, or health conditions, see your GP or an accredited allied health provider. Read our full Disclaimer.

Most Sydney homes need 75–90 minutes. Larger homes or multiple desks may take up to two hours. We confirm timing when you book.

We regularly visit the Inner West, City fringe, and nearby suburbs. Greater Sydney is available—travel beyond 15 km from Marrickville may include a disclosed fee.

Yes. More than 48 hours' notice usually means a free reschedule. See our Cancellation Policy.

A prioritised PDF report grouped by zone—quick wins, planned changes, and optional extras. Most reports arrive within five business days.

No. We do not sell products or receive commissions. We may suggest examples; you choose what to buy.

Absolutely. We focus on reversible changes—layout, lighting, cable management—before anything needing landlord approval.

Indicative fees start from $295 (studio/1-bed) and $445 (house/2+ zones) in AUD incl. GST where applicable. See pricing for details. A written quote is provided before you pay.

No. Travel or weekend surcharges, if any, are disclosed in your quote before confirmation.

Under the Privacy Act 1988 and APPs. See our Privacy Policy. Photos are only taken with your permission.

Services must be provided with due care and skill under the Australian Consumer Law. See Consumer Guarantees.

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